Privacy Policy
1. Information We Collect
When you place an order or contact us, we collect information such as your name, phone number, email address, delivery address, and order details. We do not collect payment card details directly — these are handled securely by our payment partners.
2. How We Use Your Information
We use your information to process and deliver orders, communicate order updates, respond to enquiries, and improve our services. With your consent, we may also send offers and updates by email or WhatsApp.
3. Cookies
This website may use basic cookies or browser storage to remember items in your cart. We do not use cookies to track you across other websites.
4. Sharing of Information
We do not sell your personal information. We may share necessary delivery details with our delivery staff or logistics partners solely to fulfil your order, and with payment processors to complete transactions.
5. Data Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. However, no method of online transmission is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You may request a copy of the information we hold about you, ask us to correct inaccurate details, or request that we delete your data, subject to any legal record-keeping requirements. To do so, contact us using the details below.
7. Children's Privacy
Our services are intended for adults placing grocery orders and are not directed at children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.
9. Contact Us
For any privacy-related questions, reach us at hello@greencart.example or +91 12345 67890.